Description
The default configuration of the CCAgent option before 9.0.8.4 in the management server (aka TSA) component in Alcatel-Lucent OmniTouch Contact Center Standard Edition enables maintenance access, which allows remote attackers to monitor or reconfigure Contact Center operations via vectors involving TSA_maintenance.exe.
References
- 20100920 n.runs-SA-2010.001 - Alcatel-Lucent - unauthenticated administrative access to CTI CCA Server mailing-list
- http://www.alcatel-lucent.com/wps/DocumentStreamerServlet?LMSG_CABINET=Corporate&LMSG_CONTENT_FILE=Support/Security/2010001.pdf
- omnitouch-tsa-information-disclosure(61921) vdb-entry
- ADV-2010-2459 vdb-entry
- http://www.nruns.com/_downloads/nruns-SA-2010-001.pdf
- 41509 third-party-advisory
- 43340 vdb-entry