Description
Open Ticket Request System (OTRS) 2.3.x before 2.3.6 and 2.4.x before 2.4.8 does not properly handle the matching of Perl regular expressions against HTML e-mail messages, which allows remote attackers to cause a denial of service (CPU consumption) via a large message, a different vulnerability than CVE-2010-2080.
Fixed in Linux distributions
Distributions backport fixes, so the version that fixes this vulnerability differs per release — upgrade to at least the version shown. From the distributions' security trackers and advisories.
Debian
Security tracker ↗| Release | Package | Fixed in | Advisory |
|---|---|---|---|
| Debian 11 | otrs2 | 2.4.8+dfsg1-1 | — |
References
- http://security-tracker.debian.org/tracker/CVE-2010-2080
- 41381 third-party-advisory
- http://otrs.org/advisory/OSA-2010-02-en/
- otrs-regexpression-dos(61869) vdb-entry
- SUSE-SR:2010:024 vendor-advisory
- 43264 vdb-entry