Description
Best Practical Solutions RT 3.8.0 through 3.8.9 and 4.0.0rc through 4.0.0rc7, when the CustomFieldValuesSources (aka external custom field) option is enabled, allows remote authenticated users to execute arbitrary code via unspecified vectors, as demonstrated by a cross-site request forgery (CSRF) attack.
Fixed in Linux distributions
Distributions backport fixes, so the version that fixes this vulnerability differs per release — upgrade to at least the version shown. From the distributions' security trackers and advisories.
Debian
Security tracker ↗| Release | Package | Fixed in | Advisory |
|---|---|---|---|
| Debian 6.0 | request-tracker3.8 | 3.8.8-7+squeeze1 | DSA-2220-1 |
| Debian 5.0 | request-tracker3.6 | 3.6.7-5+lenny6 | DSA-2220-1 |
Advisories 1
- DSA-2220-1 request-tracker3.8 - several Debian Security (DSA / DLA) · Mar 9, 2026
References
- ADV-2011-1071 vdb-entry
- [rt-announce] 20110414 RT 3.8.10 Released - Security Release mailing-list
- https://bugzilla.redhat.com/show_bug.cgi?id=696795
- rt-externalcustomfield-code-exec(66791) vdb-entry
- http://blog.bestpractical.com/2011/04/security-vulnerabilities-in-rt.html
- 47383 vdb-entry
- [rt-announce] 20110414 Security vulnerabilities in RT mailing-list
- DSA-2220 vendor-advisory
- 44189 third-party-advisory