Description
The vulnerable-passwords script in Best Practical Solutions RT 3.x before 3.8.12 and 4.x before 4.0.6 does not update the password-hash algorithm for disabled user accounts, which makes it easier for context-dependent attackers to determine cleartext passwords, and possibly use these passwords after accounts are re-enabled, via a brute-force attack on the database. NOTE: this vulnerability exists because of an incomplete fix for CVE-2011-0009.
Fixed in Linux distributions
Distributions backport fixes, so the version that fixes this vulnerability differs per release — upgrade to at least the version shown. From the distributions' security trackers and advisories.
Debian
Security tracker ↗| Release | Package | Fixed in | Advisory |
|---|---|---|---|
| Debian 12 | request-tracker4 | 4.0.5-3 | — |
| Debian 6.0 | request-tracker3.8 | 3.8.8-7+squeeze2 | DSA-2480-1 |
Advisories 1
- DSA-2480-1 request-tracker3.8 - several Debian Security (DSA / DLA) · Mar 9, 2026
References
- [rt-announce] 20120522 RT 3.8.12 Released - Security Release mailing-list
- 49259 third-party-advisory
- [rt-announce] 20120522 RT 4.0.6 Released - Security Release mailing-list
- [rt-announce] 20120522 Security vulnerabilities in RT mailing-list
- 53660 vdb-entry