Description
Best Practical Solutions RT 3.x before 3.8.12 and 4.x before 4.0.6 allows remote authenticated users to read (1) hashes of former passwords and (2) ticket correspondence history by leveraging access to a privileged account.
Fixed in Linux distributions
Distributions backport fixes, so the version that fixes this vulnerability differs per release — upgrade to at least the version shown. From the distributions' security trackers and advisories.
Debian
Security tracker ↗| Release | Package | Fixed in | Advisory |
|---|---|---|---|
| Debian 12 | request-tracker4 | 4.0.5-3 | — |
| Debian 6.0 | request-tracker3.8 | 3.8.8-7+squeeze2 | DSA-2480-1 |
Advisories 1
- DSA-2480-1 request-tracker3.8 - several Debian Security (DSA / DLA) · Mar 9, 2026
References
- [rt-announce] 20120522 RT 3.8.12 Released - Security Release mailing-list
- 49259 third-party-advisory
- [rt-announce] 20120522 RT 4.0.6 Released - Security Release mailing-list
- [rt-announce] 20120522 Security vulnerabilities in RT mailing-list
- 53660 vdb-entry