Description
Best Practical Solutions RT 3.8.x before 3.8.15 and 4.0.x before 4.0.8, when GnuPG is enabled, allows remote attackers to configure encryption or signing for certain outbound e-mail, and possibly cause a denial of service (loss of e-mail readability), via an e-mail message to a queue's address.
Fixed in Linux distributions
Distributions backport fixes, so the version that fixes this vulnerability differs per release — upgrade to at least the version shown. From the distributions' security trackers and advisories.
Debian
Security tracker ↗| Release | Package | Fixed in | Advisory |
|---|---|---|---|
| Debian 12 | request-tracker4 | 4.0.7-2 | — |
| Debian 6.0 | request-tracker3.8 | 3.8.8-7+squeeze6 | DSA-2567-1 |
Advisories 1
- DSA-2567-1 request-tracker3.8 - several Debian Security (DSA / DLA) · Mar 9, 2026