Description
Best Practical Solutions RT 3.8.x before 3.8.15 and 4.0.x before 4.0.8, when GnuPG is enabled, does not ensure that the UI labels unencrypted messages as unencrypted, which might make it easier for remote attackers to spoof details of a message's origin or interfere with encryption-policy auditing via an e-mail message to a queue's address.
Fixed in Linux distributions
Distributions backport fixes, so the version that fixes this vulnerability differs per release — upgrade to at least the version shown. From the distributions' security trackers and advisories.
Debian
Security tracker ↗| Release | Package | Fixed in | Advisory |
|---|---|---|---|
| Debian 12 | request-tracker4 | 4.0.7-2 | — |
| Debian 6.0 | request-tracker3.8 | 3.8.8-7+squeeze6 | DSA-2567-1 |
Advisories 1
- DSA-2567-1 request-tracker3.8 - several Debian Security (DSA / DLA) · Mar 9, 2026