Medium · 6.1 CVE-2018-17883 EUVD-2018-9624GHSA-2cjf-4qjm-hh7v

An issue was discovered in Open Ticket Request System (OTRS) 6.0.x before 6.0.12. An attacker could send an e-mail message with a malicious…

Published Apr 15, 2023 · Updated Feb 6, 2025 · Assigned by mitre

Package: otrs2 Package: otrs2 Ecosystem: Debian Ecosystem: Ubuntu

Description

An issue was discovered in Open Ticket Request System (OTRS) 6.0.x before 6.0.12. An attacker could send an e-mail message with a malicious link to an OTRS system or an agent. If a logged-in agent opens this link, it could cause the execution of JavaScript in the context of OTRS.

Fixed in Linux distributions

Distributions backport fixes, so the version that fixes this vulnerability differs per release — upgrade to at least the version shown. From the distributions' security trackers and advisories.

Debian

Security tracker ↗

Release	Package	Fixed in	Advisory
Debian 11	otrs2	6.0.12-1	—

Ubuntu