Description
An issue was discovered in Open Ticket Request System (OTRS) 7.0 through 7.0.6. An attacker who is logged into OTRS as a customer user can use the search result screens to disclose information from internal FAQ articles, a different vulnerability than CVE-2019-9753.
Fixed in Linux distributions
Distributions backport fixes, so the version that fixes this vulnerability differs per release — upgrade to at least the version shown. From the distributions' security trackers and advisories.
Ubuntu
Security tracker ↗| Release | Package | Fixed in | Advisory |
|---|---|---|---|
| Ubuntu 22.04 LTS | otrs2 | No fix yet | — |
| Ubuntu 20.04 LTS | otrs2 | No fix yet | — |
| Ubuntu 18.04 LTS | otrs2 | No fix yet | — |
| Ubuntu 16.04 LTS | otrs2 | No fix yet | — |