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OpenAdvisories
Low · 3.5 CVE-2019-9753 EUVD-2019-19116GHSA-cwcj-fm93-gwcg

An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a custome…

Published Jun 3, 2019 · Updated Aug 4, 2024 · Assigned by mitre

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items.

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