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Critical · 9.8 CVE-2020-2500 EUVD-2020-22293GHSA-v7p7-qff5-5j8w

This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sen…

Published Jul 1, 2020 · Updated Aug 4, 2024 · Assigned by qnap

Description

This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.

Affected products

VendorProductAffectedFixed
QNAP Systems Helpdesk unspecified – < 3.0.1 3.0.1

References