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OpenAdvisories
Low · 3.5 CVE-2021-21436 EUVD-2021-8710GHSA-5gvf-qj79-739q

Agent is able to link customer's Config Items without permission

Published Feb 8, 2021 · Updated Sep 17, 2024 · Assigned by OTRS

Description

Agents are able to see and link Config Items without permissions, which are defined in General Catalog. This issue affects: OTRS AG OTRSCIsInCustomerFrontend 7.0.x version 7.0.14 and prior versions.

Affected products

VendorProductAffectedFixed
OTRS OTRSCIsInCustomerFrontend 7.0.x – ≤ 7.0.14 —

Fixed in Linux distributions

Distributions backport fixes, so the version that fixes this vulnerability differs per release — upgrade to at least the version shown. From the distributions' security trackers and advisories.

ReleasePackageFixed inAdvisory
Ubuntu 22.04 LTS otrs2 No fix yet —
Ubuntu 20.04 LTS otrs2 No fix yet —
Ubuntu 18.04 LTS otrs2 No fix yet —
Ubuntu 16.04 LTS otrs2 No fix yet —

References