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OpenAdvisories
Medium · 5.3 CVE-2021-36095 EUVD-2021-22727GHSA-mgr7-vch3-x89h

User enumeration issue using "lost password" feature

Published Sep 6, 2021 · Updated Sep 16, 2024 · Assigned by OTRS

Description

Malicious attacker is able to find out valid user logins by using the "lost password" feature. This issue affects: OTRS AG ((OTRS)) Community Edition version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions.

Affected products

VendorProductAffectedFixed
OTRS ((OTRS)) Community Edition 6.0.1 – < unspecified unspecified
OTRS OTRS 7.0.x – ≤ 7.0.28 —

Fixed in Linux distributions

Distributions backport fixes, so the version that fixes this vulnerability differs per release — upgrade to at least the version shown. From the distributions' security trackers and advisories.

ReleasePackageFixed inAdvisory
Ubuntu 22.04 LTS otrs2 No fix yet —
Ubuntu 20.04 LTS otrs2 No fix yet —
Ubuntu 18.04 LTS otrs2 No fix yet —
Ubuntu 16.04 LTS otrs2 No fix yet —

References