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High · 7.5 Scanner template CVE-2023-7337 EUVD-2023-60537GHSA-q6hf-vhcp-h7c7

JS Help Desk – AI-Powered Support & Ticketing System 2.8.2 - Unauthenticated SQL Injection via 'js-support-ticket-token-tkstatus' Cookie

Published Mar 4, 2026 · Updated Apr 8, 2026 · Assigned by Wordfence

Description

The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.

Affected products

VendorProductAffectedFixed
rabilal JS Help Desk – AI-Powered Support & Ticketing System ≤ 2.8.2 —

Automated scanner template

A ready-made Nuclei template detects this vulnerability automatically. Vulnerabilities with public scanner templates are typically probed across the internet soon after the template appears — exposed systems should be patched first.

Source: projectdiscovery/nuclei-templates (MIT) — updated daily. Only links are listed.

References