Skip to content
OpenAdvisories
High · 8.8 CVE-2024-12171 EUVD-2024-50646GHSA-jhpr-33p5-gg35

ELEX WordPress HelpDesk & Customer Ticketing System <= 3.2.6 - Missing Authorization to Authenticated (Subscriber+) Privilege Escalation

Published Feb 1, 2025 · Updated Apr 8, 2026 · Assigned by Wordfence

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to privilege escalation due to a missing capability check on the 'eh_crm_agent_add_user' AJAX action in all versions up to, and including, 3.2.6. This makes it possible for authenticated attackers, with Subscriber-level access and above, to create new administrative user accounts.

Affected products

VendorProductAffectedFixed
elextensions ELEX WordPress HelpDesk & Customer Ticketing System ≤ 3.2.6 —

References