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OpenAdvisories
Medium · 4.3 CVE-2024-13552 EUVD-2025-6247GHSA-94m4-pqm7-568j

SupportCandy – Helpdesk & Customer Support Ticket System <= 3.3.0 - Insecure Direct Object Reference

Published Mar 7, 2025 · Updated Apr 8, 2026 · Assigned by Wordfence

Description

The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.3.0 via file upload due to missing validation on a user controlled key. This makes it possible for authenticated attackers to download attachments for support tickets that don't belong to them. If an admin enables tickets for guests, this can be exploited by unauthenticated attackers.

Affected products

VendorProductAffectedFixed
psmplugins SupportCandy – Helpdesk & Customer Support Ticket System ≤ 3.3.0 —

References