Skip to content
OpenAdvisories
High · 7.5 CVE-2024-13604 EUVD-2024-54389GHSA-h335-fwrx-9fx8

KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin <= 1.7.4 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory

Published Apr 5, 2025 · Updated Apr 8, 2026 · Assigned by Wordfence

Description

The KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.7.4 via the 'kbs' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/kbs directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 1.7.3.2.

Affected products

VendorProductAffectedFixed
logoninc KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin ≤ 1.7.4 —

References