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OpenAdvisories
Medium · 6.5 CVE-2024-8632 EUVD-2024-49311GHSA-mr5r-968f-9m2f

KB Support – WordPress Help Desk and Knowledge Base <= 1.6.6 - Missing Authorization to Unauthenticated Ticket Reply Exposure

Published Oct 1, 2024 · Updated Apr 8, 2026 · Assigned by Wordfence

Description

The KB Support – WordPress Help Desk and Knowledge Base plugin for WordPress is vulnerable to unauthorized access and modification of data due to a missing capability check on the 'kbs_ajax_load_front_end_replies' and 'kbs_ajax_mark_reply_as_read' functions in all versions up to, and including, 1.6.6. This makes it possible for unauthenticated attackers to read replies of any ticket, and mark any reply as read.

Affected products

VendorProductAffectedFixed
logoninc KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin ≤ 1.6.6 —

References