Skip to content
OpenAdvisories
Medium · 4.3 CVE-2025-10054 EUVD-2025-198489GHSA-6cqc-v7x2-3r77

ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.1 - Missing Authorization to Authenticated (Subscriber+) Role Removal

Published Nov 21, 2025 · Updated Apr 8, 2026 · Assigned by Wordfence

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_remove_agent' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to remove the role and capabilities of any user with an Administrator, WSDesk Supervisor, or WSDesk Agents role.

Affected products

VendorProductAffectedFixed
elextensions ELEX WordPress HelpDesk & Customer Ticketing System ≤ 3.3.1 —

References