Description
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code.
Affected products
| Vendor | Product | Affected | Fixed |
|---|---|---|---|
| psmplugins | SupportCandy – Helpdesk & Customer Support Ticket System | ≤ 3.3.7 | — |
Public exploits
Exploit or proof-of-concept code for this vulnerability is publicly available, which lowers the bar for attackers. Treat it as a reason to patch sooner.
Third-party code, not reviewed by us. Public PoCs are sometimes fake or contain malware. Read the code first and run it only in an isolated lab, against systems you are authorised to test.
GitHub 1 repository
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jFriedli/CVE-2025-10658 ★ 1 · Mar 23, 2026
Sources: PoC-in-GitHub, Metasploit Framework, Exploit-DB — updated daily. Only links are listed; no exploit code is hosted here.
References
- https://www.wordfence.com/threat-intel/vulnerabilities/id/2b11670a-f6e4-4555-ab76-4223f0194517?source=cve
- https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.3.7/includes/class-wpsc-current-user.php#L820
- https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.3.7/includes/models/class-wpsc-email-otp.php#L348
- https://plugins.trac.wordpress.org/changeset/3364335/