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OpenAdvisories
Medium · 4.3 CVE-2025-12022 EUVD-2025-198379GHSA-f33w-f2q9-9jx3

ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.1 - Missing Authorization to Authenticated (Subscriber+) Trash Restore

Published Nov 21, 2025 · Updated Apr 8, 2026 · Assigned by Wordfence

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_settings_restore_trash' AJAX endpoint in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to restore all deleted tickets.

Affected products

VendorProductAffectedFixed
elextensions ELEX WordPress HelpDesk & Customer Ticketing System ≤ 3.3.1 —

References