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OpenAdvisories
Medium · 4.3 CVE-2025-12085 EUVD-2025-198380GHSA-7vm2-r7fq-m3ph

ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.1 - Missing Authorization to Authenticated (Subscriber+) Trash Empty

Published Nov 21, 2025 · Updated Apr 8, 2026 · Assigned by Wordfence

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_settings_empty_trash' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to empty the ticket trash.

Affected products

VendorProductAffectedFixed
elextensions ELEX WordPress HelpDesk & Customer Ticketing System ≤ 3.3.1 —

References