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OpenAdvisories
Medium · 5.3 CVE-2025-14079 EUVD-2025-206869GHSA-c33w-hvc2-q76p

ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.5 - Missing Authorization to Authenticated (Subscriber+) Settings Update

Published Feb 5, 2026 · Updated Apr 8, 2026 · Assigned by Wordfence

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Missing Authorization in all versions up to, and including, 3.3.5. This is due to missing capability checks on the eh_crm_ticket_general function combined with a shared nonce that is exposed to low-privileged users. This makes it possible for authenticated attackers, with Subscriber-level access and above, to modify global WSDesk settings via the `eh_crm_ticket_general` AJAX action.

Affected products

VendorProductAffectedFixed
elextensions ELEX WordPress HelpDesk & Customer Ticketing System ≤ 3.3.5 —

References