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OpenAdvisories
Medium · 4.3 CVE-2025-14581 EUVD-2025-203188GHSA-3g8x-8934-xrr7

HAPPY – Helpdesk Support Ticket System <= 1.0.9 - Missing Authorization to Authenticated (Subscriber+) Arbitrary Ticket Reply

Published Dec 13, 2025 · Updated Apr 8, 2026 · Assigned by Wordfence

Description

The HAPPY – Helpdesk Support Ticket System plugin for WordPress is vulnerable to authorization bypass due to a missing capability check on the 'submit_form_reply' AJAX action in all versions up to, and including, 1.0.9. This makes it possible for authenticated attackers, with Subscriber-level access and above, to submit replies to arbitrary support tickets by manipulating the 'happy_topic_id' parameter, regardless of whether they are the ticket owner or have been assigned to the ticket.

Affected products

VendorProductAffectedFixed
villatheme HAPPY – Helpdesk Support Ticket System ≤ 1.0.9 —

References