Description
A Cross-Site Scripting (XSS) vulnerability exists in Znuny::ITSM 6.5.x in the customer.pl endpoint via the OTRSCustomerInterface parameter
Fixed in Linux distributions
Distributions backport fixes, so the version that fixes this vulnerability differs per release — upgrade to at least the version shown. From the distributions' security trackers and advisories.
Debian
Security tracker ↗| Release | Package | Fixed in | Advisory |
|---|---|---|---|
| Debian 14 | znuny | 6.5.19-1 | — |
| Debian 13 | znuny | No fix yet | — |
| Debian 12 | znuny | No fix yet | — |
Ubuntu
Security tracker ↗| Release | Package | Fixed in | Advisory |
|---|---|---|---|
| Ubuntu 26.10 | znuny | No fix yet | — |
| Ubuntu 26.04 LTS | znuny | No fix yet | — |
| Ubuntu 25.10 | znuny | No fix yet | — |
| Ubuntu 24.04 LTS | znuny | No fix yet | — |
| Ubuntu 22.04 LTS | otrs2 | No fix yet | — |
Show 3 more (older releases, extended support, other products)Fewer releases
| Release | Package | Fixed in | Advisory |
|---|---|---|---|
| Ubuntu 20.04 LTS | otrs2 | No fix yet | — |
| Ubuntu 18.04 LTS | otrs2 | No fix yet | — |
| Ubuntu 16.04 LTS | otrs2 | No fix yet | — |
Public exploits
Exploit or proof-of-concept code for this vulnerability is publicly available, which lowers the bar for attackers. Treat it as a reason to patch sooner.
GitHub 1 repository
-
j0qq3r/CVE-2025-52204 ★ 0 · Mar 23, 2026
CVE-2025-52204: Reflected XSS / HTML Injection in Znuny OTRS
Sources: PoC-in-GitHub, Metasploit Framework, Exploit-DB — updated daily. Only links are listed; no exploit code is hosted here.
Advisories 1
- WID-SEC-2026-0826 Znuny: Schwachstelle ermöglicht Cross-Site Scripting BSI CERT-Bund (WID) · Mar 25, 2026