Skip to content
OpenAdvisories
Medium · 5.3 CVE-2026-105454 EUVD-2026-114131GHSA-356j-wm99-9qqc

Stored XSS via crafted URLs in HTML ticket content in Request Tracker

Published Oct 30, 2026 · Updated Oct 30, 2026 · Assigned by CERT-PL

Description

RT's automatic link creation for URLs in HTML ticket content does
not HTML-escape the URL it places in the link. A URL crafted to
break out of the link's address can add a script that runs when the
ticket history is displayed, with no further action by the viewer.
Anyone who can add HTML content to a ticket can plant it. That
includes an unauthenticated sender of HTML email to any queue that
grants CreateTicket or ReplyToTicket to Everyone, which is routine
for a queue that accepts mail from the public. The script runs in
the session of any user who views the ticket, and can act in RT
with that user's authority.

This issue was fixed in version 5.0.11 and 6.0.4

Affected products

VendorProductAffectedFixed
Best Practical Solutions Request Tracker 5.0.0 – < 5.0.11, 6.0.0 – < 6.0.4 5.0.11

Fixed in Linux distributions

Distributions backport fixes, so the version that fixes this vulnerability differs per release — upgrade to at least the version shown. From the distributions' security trackers and advisories.

ReleasePackageFixed inAdvisory
Debian 14 request-tracker5 No fix yet —
Debian 13 request-tracker5 No fix yet —
Debian 12 request-tracker5 No fix yet —
ReleasePackageFixed inAdvisory
Ubuntu 26.10 request-tracker5 No fix yet —
Show 3 more (older releases, extended support, other products)
ReleasePackageFixed inAdvisory
Ubuntu Pro 26.04 LTS request-tracker5 No fix yet —
Ubuntu Pro 24.04 LTS request-tracker5 No fix yet —
Ubuntu Pro 22.04 LTS request-tracker5 No fix yet —

References