Description
Frappe Helpdesk before 1.26.0 contains an authorization bypass vulnerability that allows authenticated portal users to create tickets impersonating other customers by supplying a raised_by value. Attackers can call the hd_ticket.api.new endpoint with a victim's email to plant phishing tickets in their portal and read their replies via get_ticket_activities.
Affected products
| Vendor | Product | Affected | Fixed |
|---|---|---|---|
| frappe | helpdesk | < 1.26.0 | 1.26.0 |
References
- GitHub Security Advisory (GHSA-xf93-jjcj-44vm) vendor-advisory
- https://github.com/frappe/helpdesk/commit/1186367f3616a605440e73e6a08eacbbcb9b92d9 patch
- https://github.com/frappe/helpdesk/commit/c778f533b24b1dee0c75b206979a9bc4b1be0de2 patch
- Frappe Helpdesk v1.26.0 Release Notes release-notes
- https://github.com/frappe/helpdesk/blob/v1.25.1/helpdesk/helpdesk/doctype/hd_ticket/api.py technical-description
- https://github.com/frappe/helpdesk/blob/v1.25.1/helpdesk/helpdesk/doctype/hd_ticket/hd_ticket.py technical-description
- VulnCheck Advisory: Frappe Helpdesk before 1.26.0 Authorization Bypass via raised_by in Ticket Creation third-party-advisory