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OpenAdvisories
Medium · 6.4 CVE-2026-118046 EUVD-2026-118553GHSA-g435-8rf2-7v92

JS Help Desk <= 5.0.2 - Authenticated (Subscriber+) Stored DOM-Based Cross-Site Scripting via 'jsticket_message' Ticket Field via VenoBox data-title

Published Nov 7, 2026 · Updated Nov 7, 2026 · Assigned by Wordfence

Description

The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to Stored DOM-Based Cross-Site Scripting via the 'jsticket_message' parameter in all versions up to, and including, 5.0.2 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. The payload fires specifically when an administrator or agent opens the affected ticket and the page initializes VenoBox, which reads the browser-decoded data-title attribute and passes it to jQuery .html(), making routine ticket review the trigger condition.

Affected products

VendorProductAffectedFixed
rabilal JS Help Desk – AI-Powered Support & Ticketing System ≤ 5.0.2 —

References