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OpenAdvisories
Medium · 5.4 CVE-2026-1251 EUVD-2026-5080GHSA-h992-gjw5-53j3

SupportCandy – Helpdesk & Customer Support Ticket System <= 3.4.4 - Authenticated (Subscriber+) Insecure Direct Object Reference

Published Jan 31, 2026 · Updated Apr 8, 2026 · Assigned by Wordfence

Description

The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.4.4 via the 'add_reply' function due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to steal file attachments uploaded by other users by specifying arbitrary attachment IDs in the 'description_attachments' parameter, re-associating those files to their own tickets and removing access from the original owners.

Affected products

VendorProductAffectedFixed
psmplugins SupportCandy – Helpdesk & Customer Support Ticket System ≤ 3.4.4 —

References