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OpenAdvisories
High · 7.1 CVE-2026-41189 EUVD-2026-24193

FreeScout has assigned-only visibility bypass that allows editing hidden customer-authored threads

Published Apr 21, 2026 · Updated Apr 21, 2026 · Assigned by GitHub_M

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, customer-thread editing is authorized through `ThreadPolicy::edit()`, which checks mailbox access but does not apply the assigned-only restriction from `ConversationPolicy`. A user who cannot view a conversation can still load and edit customer-authored threads inside it. Version 1.8.215 fixes the vulnerability.

Affected products

VendorProductAffectedFixed
freescout-help-desk freescout < 1.8.215 —

References