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OpenAdvisories
Critical · 9.1 CVE-2026-44231 EUVD-2026-46079

RT: Privilege escalation and information disclosure via REST 2.0 user collection endpoint

Published Jul 20, 2026 · Updated Jul 21, 2026 · Assigned by GitHub_M

Description

RT is an open source, enterprise-grade issue and ticket tracking system. Versions prior to 5.0.10, 6.0.0 and above, prior to 6.0.3 contain an information disclosure and privilege escalation vulnerability in the REST 2.0 API. A privileged (non-administrative) user can obtain authentication credentials belonging to other users — including users with administrative privileges — and use those credentials to read data as those users via RT's feed endpoints. The same request that exposes the credentials also rotates them, invalidating previously-distributed feed URLs across the instance. This issue has been fixed in versions 5.0.10 and 6.0.3.

Affected products

VendorProductAffectedFixed
bestpractical rt < 5.0.10, >= 6.0.0, < 6.0.3 —

Fixed in Linux distributions

Distributions backport fixes, so the version that fixes this vulnerability differs per release — upgrade to at least the version shown. From the distributions' security trackers and advisories.

ReleasePackageFixed inAdvisory
Debian 14 request-tracker5 5.0.10+dfsg-1 —
Debian 13 request-tracker5 5.0.7+dfsg-4+deb13u3 —
Debian 12 request-tracker4 4.4.6+dfsg-1.1+deb12u4 —
Debian 12 request-tracker5 5.0.3+dfsg-3~deb12u6 —
ReleasePackageFixed inAdvisory
Ubuntu 26.04 LTS request-tracker4 No fix yet —
Ubuntu 25.10 request-tracker4 +1 No fix yet —
Ubuntu 24.04 LTS request-tracker4 No fix yet —
Ubuntu 22.04 LTS request-tracker4 No fix yet —
Ubuntu 20.04 LTS request-tracker4 No fix yet —
Show 5 more (older releases, extended support, other products)
ReleasePackageFixed inAdvisory
Ubuntu 16.04 LTS request-tracker4 No fix yet —
Ubuntu Pro 26.04 LTS request-tracker5 5.0.7+dfsg-6ubuntu0.1~esm1 —
Ubuntu Pro 24.04 LTS request-tracker5 5.0.5+dfsg-2ubuntu0.1~esm2 —
Ubuntu Pro 22.04 LTS request-tracker5 5.0.1+dfsg-1ubuntu1+esm2 —
Ubuntu Pro 18.04 LTS request-tracker4 No fix yet —

References