Description
An incorrect handling of permissions in STORM powered by OTRS and in OTRS (2026.x and above) Document Search Article Meta Filters modules allows gaining knowledge about number of affected CIs, SLA and services without gaining access to them.
This issue affects OTRS with STORM modules:
* 7.0.X
* 8.0.X
* 2023.X
* 2024.X
* 2025.X
* 2026.X before 2026.4.X
Affected products
| Vendor | Product | Affected | Fixed |
|---|---|---|---|
| OTRS | OTRS | 8.0.x, 2023.x, 2024.x, 2025.x, 2026.x – ≤ 2026.3.x | — |
Advisories 1
- WID-SEC-2026-1748 OTRS: Mehrere Schwachstellen BSI CERT-Bund (WID) · May 31, 2026