Description
An improper neutralization of active SVG content in OTRS or ((OTRS)) Community Edition ticket article rendering allows attackers to inject specially crafted SVG payloads via email content, leading to browser-side resource exhaustion and denial of service when affected tickets are opened by an agent or customer. The issue can be exploited without JavaScript execution and is not mitigated by the configured Content Security Policy (CSP).
This issue affects OTRS:
* 7.0.X
* 8.0.X
* 2023.X
* 2024.X
* 2025.X
* 2026.X before 2026.4.X
Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected
Affected products
| Vendor | Product | Affected | Fixed |
|---|---|---|---|
| OTRS | OTRS | 7.0.x, 8.0.x, 2023.x, 2024.x, 2025.x, 2026.x – ≤ 2026.3.x | — |
| OTRS | ((OTRS)) Community Edition | 6.x | — |
Public exploits
Exploit or proof-of-concept code for this vulnerability is publicly available, which lowers the bar for attackers. Treat it as a reason to patch sooner.
GitHub 1 repository
-
Habuon/CVE-2026-48208 ★ 0 · May 25, 2026
This is POC repo for CVE-2026-48208
Sources: PoC-in-GitHub, Metasploit Framework, Exploit-DB — updated daily. Only links are listed; no exploit code is hosted here.
Advisories 1
- WID-SEC-2026-1748 OTRS: Mehrere Schwachstellen BSI CERT-Bund (WID) · May 31, 2026