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High · 8.6 CVE-2026-53591 EUVD-2026-46081

FreeScout Vulnerable to Unauthenticated Conversation Thread Injection via HMAC Length Bypass in FetchEmails

Published Jul 20, 2026 · Updated Jul 20, 2026 · Assigned by GitHub_M

Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.223, an unauthenticated attacker can inject messages into any existing support conversation by sending a single email to the helpdesk's public address with a crafted `In-Reply-To` header. No credentials, tokens, or prior access are required. The injected message is rendered in the agent UI as a legitimate customer reply, the conversation is automatically reopened, and the `last_reply_from` field is set to the attacker's identity. Version 1.8.223 contains a fix.

Affected products

VendorProductAffectedFixed
freescout-help-desk freescout < 1.8.223 —

References