Description
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.224, the public endpoint `POST /user-setup/{hash}/{invite_sent_at}` (`OpenController@userSetupSave`) selects the target account solely by its `invite_hash` column, then overwrites that account's email and password and logs in as it. No authentication, cookie, or prior session is required. After a user activates, FreeScout sets `invite_hash` to the empty string. On MySQL and MariaDB, `VARCHAR` equality ignores trailing spaces, so a single URL-encoded space (`%20`) matches the stored empty string and selects the lowest-id activated user. The expiry guard decrypts `invite_sent_at` with the target's password hash, but `Helper::decrypt` returns its raw input unchanged when decryption fails. A plaintext numeric value such as `9999999999` therefore passes the time-to-live check without any secret. The result is that an anonymous attacker sets the email and password of the lowest-id activated FreeScout account (a support agent, or an administrator if one was added by invitation) and authenticates as that account. Version 1.8.224 contains a fix.
Affected products
| Vendor | Product | Affected | Fixed |
|---|---|---|---|
| freescout-help-desk | freescout | < 1.8.224 | — |
Public exploits
Exploit or proof-of-concept code for this vulnerability is publicly available, which lowers the bar for attackers. Treat it as a reason to patch sooner.
GitHub 1 repository
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0xdak/CVE-2026-53595_exploit ★ 0 · Jul 21, 2026
Sources: PoC-in-GitHub, Metasploit Framework, Exploit-DB — updated daily. Only links are listed; no exploit code is hosted here.
Automated scanner template
A ready-made Nuclei template detects this vulnerability automatically. Vulnerabilities with public scanner templates are typically probed across the internet soon after the template appears — exposed systems should be patched first.
- FreeScout < 1.8.224 - Invite Hash Authorization Bypass http/cves/2026/CVE-2026-53595.yaml
Source: projectdiscovery/nuclei-templates (MIT) — updated daily. Only links are listed.