Description
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, a broken access control vulnerability exists in Zammad's GraphQL API. An authenticated user can access taskbar item data belonging to another user by crafting a request with the target user's taskbar identifier. The taskbar feature stores transient state for active user sessions, including auto-saved ticket drafts. Under certain conditions, the authorization check for taskbar item access is not enforced, allowing a user to read another user's taskbar item data. This vulnerability is fixed in 7.0.2.
Affected products
| Vendor | Product | Affected | Fixed |
|---|---|---|---|
| zammad | zammad | < 7.0.2 | — |
Advisories 1
- WID-SEC-2026-1981 Zammad: Mehrere Schwachstellen BSI CERT-Bund (WID) · Sep 27, 2026