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OpenAdvisories
Medium · 5.3 CVE-2026-56728 EUVD-2026-87221

Zammad: Cross-User Taskbar Item Access Control Vulnerability

Published Sep 25, 2026 · Updated Sep 25, 2026 · Assigned by GitHub_M

Description

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, a broken access control vulnerability exists in Zammad's GraphQL API. An authenticated user can access taskbar item data belonging to another user by crafting a request with the target user's taskbar identifier. The taskbar feature stores transient state for active user sessions, including auto-saved ticket drafts. Under certain conditions, the authorization check for taskbar item access is not enforced, allowing a user to read another user's taskbar item data. This vulnerability is fixed in 7.0.2.

Affected products

VendorProductAffectedFixed
zammad zammad < 7.0.2 —

Advisories 1

References