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OpenAdvisories
High · 7.7 CVE-2026-62856 EUVD-2026-118369

FreeScout: Cross-User Notification Data Disclosure via LIKE Wildcard Injection in Polycast Channel Query

Published Nov 6, 2026 · Updated Nov 9, 2026 · Assigned by GitHub_M

Description

FreeScout is a self-hosted help desk and shared mailbox application. Prior to version 1.8.226, the  polycast/receive  endpoint fails to escape SQL LIKE wildcards in supplied channel names, while channel authorization applies only to names with specific prefixes. An unauthenticated attacker with a guest session and valid CSRF token can submit a wildcard channel name to retrieve matching notification events intended for other users. Notification payload generation lacks a corresponding access check, exposing conversation message content, identifiers, URLs, and notification HTML across users and mailboxes. This issue is fixed in version 1.8.226.

Affected products

VendorProductAffectedFixed
freescout-help-desk freescout < 1.8.226 —

References