Description
Perfect Support Ticketing & Document Management System through 1.7 contains a broken access control vulnerability that allows authenticated attackers with Agent-level privileges to manipulate the Support Agent assignment field of tickets by bypassing intended authorization checks. Attackers can add or remove any user, including Superadmin accounts, from the Support Agent field of any ticket to which they are assigned, circumventing role-based access controls.
Affected products
| Vendor | Product | Affected | Fixed |
|---|---|---|---|
| Ultimate Fosters | Perfect Support Ticketing & Document Management System | ≤ 1.7 | — |
References
- Researcher Disclosure technical-description exploit
- https://www.vulncheck.com/advisories/perfect-support-ticketing-system-broken-access-control-via-agent-assignment third-party-advisory