Description
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, the two-factor login step let an attacker try unlimited password guesses for any account without triggering Zammad's normal lockout or rate limiting. The response also revealed whether a guess was correct, even before two-factor authentication was checked. This made it possible to brute-force weak or reused passwords. This issue is fixed in version 7.1.2.
Affected products
| Vendor | Product | Affected | Fixed |
|---|---|---|---|
| zammad | zammad | < 7.1.2 | — |
Advisories 1
- WID-SEC-2026-2641 Zammad: Mehrere Schwachstellen BSI CERT-Bund (WID) · Nov 4, 2026