Description
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, when Zammad checks the digital signature on an incoming S/MIME-signed email, it does not verify that the signing certificate is genuinely trusted, it only checks whether a certificate with a matching name is already stored in the system. An attacker can create their own certificate using the name of a real, previously trusted sender and use it to send a forged email. Zammad will display that email with the same "validly signed" indicator as a genuine message from the real sender, even though the attacker never had access to that sender's actual certificate or private key. This issue is fixed in version 7.1.2.
Affected products
| Vendor | Product | Affected | Fixed |
|---|---|---|---|
| zammad | zammad | < 7.1.2 | — |
Advisories 1
- WID-SEC-2026-2641 Zammad: Mehrere Schwachstellen BSI CERT-Bund (WID) · Nov 4, 2026