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Critical · 9.3 CVE-2026-86860 EUVD-2026-86403GHSA-hm4f-jpr2-fpx4

Unauthenticated Sensitive Data Disclosure in ServiceNow AI Platform

Published Sep 24, 2026 · Updated Sep 25, 2026 · Assigned by SN

Description

ServiceNow has remediated a missing authorization vulnerability that was identified in the ServiceNow AI Platform. This vulnerability could enable an unauthenticated user, in certain circumstances, to extract instance data beyond what was intended, resulting in privilege escalation.

ServiceNow deployed a security update to hosted instances and ServiceNow provided the update to our partners and self-hosted customers. We are not currently aware of malicious exploitation against ServiceNow instances. We recommend customers promptly apply appropriate updates or upgrade to a patched release if they have not already done so.

Affected products

VendorProductAffectedFixed
ServiceNow ServiceNow AI Platform < Yokohama Patch 13 Hot Fix 5a, < Zurich Patch 10 Hot Fix 3b, < Zurich Patch 10 Hot Fix 4a W32, < Zurich Patch 11 Hot Fix 3, < Australia Patch 2 Hot Fix 4b W32, < Australia Patch 4 Hot Fix 3, < Australia Patch 5 Yokohama Patch 13 Hot Fix 5a

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References