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Critical · 9.5 CVE-2026-93483 EUVD-2026-101820GHSA-g4fx-r8m5-c6r7

In Znuny through 7.3.6, an attacker can bypass specific standard login procedures and gain unauthorized access to sensitive system function…

Published Oct 15, 2026 · Updated Oct 19, 2026 · Assigned by mitre

Description

In Znuny through 7.3.6, an attacker can bypass specific standard login procedures and gain unauthorized access to sensitive system functions by manipulating a specific HTTP request header. Because the application incorrectly trusts this header, an attacker can impersonate any user, including administrators, without requiring a password. This grants full access to confidential data and system controls. More specifically, the HTTPBasicAuth modules for the agent (Kernel::System::Auth::HTTPBasicAuth) and customer (Kernel::System::CustomerAuth::HTTPBasicAuth) interfaces read the username to log in not only from $ENV{REMOTE_USER} (set by the web server after successful authentication), but also, as a fallback, from $ENV{HTTP_REMOTE_USER}, which is populated directly from an attacker-controllable "Remote-User" request header. On systems where HTTPBasicAuth was configured as the authentication backend, this allowed an attacker to log in as any existing user by sending a request with a forged Remote-User header, without providing any credentials.

Affected products

VendorProductAffectedFixed
Znuny Znuny < 6.5.25, 7.0.0 – < 7.3.7 6.5.25

Fixed in Linux distributions

Distributions backport fixes, so the version that fixes this vulnerability differs per release — upgrade to at least the version shown. From the distributions' security trackers and advisories.

ReleasePackageFixed inAdvisory
Debian 14 znuny 6.5.25-1 —
Debian 13 znuny No fix yet —
Debian 12 znuny No fix yet —
ReleasePackageFixed inAdvisory
Ubuntu 26.10 znuny No fix yet —
Ubuntu 26.04 LTS znuny No fix yet —
Ubuntu 24.04 LTS znuny No fix yet —
Ubuntu 22.04 LTS otrs2 No fix yet —
Ubuntu 20.04 LTS otrs2 No fix yet —
Show 2 more (older releases, extended support, other products)
ReleasePackageFixed inAdvisory
Ubuntu 18.04 LTS otrs2 No fix yet —
Ubuntu 16.04 LTS otrs2 No fix yet —

References