Description
Improper Input Validation vulnerability in OTRS AG OTRS, OTRS AG ((OTRS)) Community Edition allows SQL Injection via TicketSearch Webservice
This issue affects OTRS: from 7.0.1 before 7.0.40 Patch 1, from 8.0.1 before 8.0.28 Patch 1; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
Affected products
| Vendor | Product | Affected | Fixed |
|---|---|---|---|
| OTRS | OTRS | 7.0.1 – < 7.0.40 Patch 1, 8.0.1 – < 8.0.28 Patch 1 | 7.0.40 Patch 1 |
| OTRS | ((OTRS)) Community Edition | 6.0.1 – ≤ 6.0.34 | — |
Fixed in Linux distributions
Distributions backport fixes, so the version that fixes this vulnerability differs per release — upgrade to at least the version shown. From the distributions' security trackers and advisories.
Debian
Security tracker ↗| Release | Package | Fixed in | Advisory |
|---|---|---|---|
| Debian 14 | znuny | 6.4.5-1 | — |
| Debian 13 | znuny | 6.4.5-1 | — |
| Debian 12 | znuny | 6.4.5-1 | — |
| Debian 10 | otrs2 | 6.0.16-2+deb10u1 | DLA-3551-1 |
Advisories 2
- DLA-3551-1 otrs2 - security update Debian Security (DSA / DLA) · Mar 9, 2026
- WID-SEC-2022-2362 OTRS: Schwachstelle ermöglicht Offenlegung von Informationen BSI CERT-Bund (WID) · Aug 30, 2023