Fixed packages 1
| Release | Package | Fixed in |
|---|---|---|
| Debian · 10 | otrs2 | 6.0.16-2+deb10u1 |
Vulnerabilities 32
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Medium 6.9
Potential XSS vulnerability in jQuery
In jQuery versions greater than or equal to 1.0.3 and before 3.5.0, passing HTML containing <option> elements from untrusted sources - even after sanitizing it - to one of jQuery's DOM manipulation methods (i.e. .html(), .append(), and others) may execute unt…
KEV Jan 23, 2025 -
High 7.5
XSS in the ticket overview screens
There is a XSS vulnerability in the ticket overview screens. It's possible to collect various information by having an e-mail shown in the overview screen. Attack can be performed by sending specially crafted e-mail to the system and it doesn't require any us…
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High 7.3
Session / Password / Password token leak
An attacker with the ability to generate session IDs or password reset tokens, either by being able to authenticate or by exploiting OSA-2020-09, may be able to predict other users session IDs, password reset tokens and automatically generated passwords. This…
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Medium 6.9
jQuery has a potential XSS vulnerability
In jQuery starting with 1.12.0 and before 3.5.0, passing HTML from untrusted sources - even after sanitizing it - to one of jQuery's DOM manipulation methods (i.e. .html(), .append(), and others) may execute untrusted code. This problem is patched in jQuery 3…
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Medium 6.5
Information Disclosure
It's possible to craft Lost Password requests with wildcards in the Token value, which allows attacker to retrieve valid Token(s), generated by users which already requested new passwords. This issue affects: ((OTRS)) Community Edition 5.0.41 and prior versio…
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Medium 6.5
Possible DoS attack using a special crafted URL in email body
DoS attack can be performed when an email contains specially designed URL in the body. It can lead to the high CPU usage and cause low quality of service, or in extreme case bring the system to a halt. This issue affects: OTRS AG ((OTRS)) Community Edition 6.…
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Medium 6.5
XSS in the `altField` option of the Datepicker widget
jQuery-UI is the official jQuery user interface library. Prior to version 1.13.0, accepting the value of the `altField` option of the Datepicker widget from untrusted sources may execute untrusted code. The issue is fixed in jQuery UI 1.13.0. Any string value…
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Medium 6.5
XSS in `*Text` options of the Datepicker widget
jQuery-UI is the official jQuery user interface library. Prior to version 1.13.0, accepting the value of various `*Text` options of the Datepicker widget from untrusted sources may execute untrusted code. The issue is fixed in jQuery UI 1.13.0. The values pas…
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Medium 6.5
XSS in the `of` option of the `.position()` util
jQuery-UI is the official jQuery user interface library. Prior to version 1.13.0, accepting the value of the `of` option of the `.position()` util from untrusted sources may execute untrusted code. The issue is fixed in jQuery UI 1.13.0. Any string value pass…
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Medium 6.5
SQL Injection via OTRS Search API
Improper Input Validation vulnerability in OTRS AG OTRS, OTRS AG ((OTRS)) Community Edition allows SQL Injection via TicketSearch Webservice This issue affects OTRS: from 7.0.1 before 7.0.40 Patch 1, from 8.0.1 before 8.0.28 Patch 1; ((OTRS)) Community Editio…
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Medium 6.4
Authenticated remote code execution
Specially crafted string in OTRS system configuration can allow the execution of any system command.
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Medium 6.3
Host header injection by attachments in web service
Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows any authenticated attacker to to perform an host header injection for the ContentType …
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Medium 6.1
XSS in jQuery as used in Drupal, Backdrop CMS, and other products
jQuery before 3.4.0, as used in Drupal, Backdrop CMS, and other products, mishandles jQuery.extend(true, {}, ...) because of Object.prototype pollution. If an unsanitized source object contained an enumerable __proto__ property, it could extend the native Obj…
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Medium 5.3
Denial of service
Improper Check for filenames with overly long extensions in PostMaster (sending in email) or uploading files (e.g. attaching files to mails) of ((OTRS)) Community Edition and OTRS allows an remote attacker to cause an endless loop. This issue affects: OTRS AG…
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Medium 5.3
Regular expression denial of service in jquery-validation
The jQuery Validation Plugin provides drop-in validation for your existing forms. It is published as an npm package "jquery-validation". jquery-validation before version 1.19.3 contains one or more regular expressions that are vulnerable to ReDoS (Regular Exp…
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Medium 5.2
Support Bundle includes S/Mime and PGP keys
Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.27 and prior versions; 8.0.x versi…
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Medium 4.6
Possible XSS in Customer user address book
Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.2…
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Medium 4.5
Information disclosure
When user downloads PGP or S/MIME keys/certificates, exported file has same name for private and public keys. Therefore it's possible to mix them and to send private key to the third-party instead of public key. This issue affects ((OTRS)) Community Edition: …
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Low 3.5
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through …
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Low 3.5
Spoofing of From field in several screens
An improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, AgentTicketForward, AgentTicketBounce and AgentTicketEmailOutbound. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and …
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Low 3.5
Possible to send drafted messages as wrong agent
Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: …
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Low 3.5
Autocomplete in the form login screens
In the login screens (in agent and customer interface), Username and Password fields use autocomplete, which might be considered as security issue. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0…
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Low 3.5
Invalidating or changing user does not invalidate session
When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OT…
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Low 3.5
Unautorized listing of the customer user emails
Agents are able to list customer user emails without required permissions in the bulk action screen. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27.
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Low 3.5
Unautorized access to the calendar appointments
Agents are able to list appointments in the calendars without required permissions. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27.
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Low 2.7
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, and Community Edition 5.0.x through 5…
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Low 2.4
Information disclosure in support bundle files
Support bundle generated files could contain sensitive information that might be unwanted to be disclosed. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
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Low 2.0
Improper handling of uploaded inline images
Due to improper handling of uploaded images it is possible in very unlikely and rare conditions to force the agents browser to execute malicious javascript from a special crafted SVG file rendered as inline jpg file. This issue affects: ((OTRS)) Community Edi…
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Unscored —
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.1…
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Unscored —
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.1…
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Unscored —
An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6…
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Unscored —
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through …