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OpenAdvisories
Medium · 5.5 CVE-2024-3262 EUVD-2024-31853GHSA-6426-p644-ffcf

Information exposure vulnerability in Request Tracker (RT)

Published Apr 4, 2024 · Updated Nov 3, 2025 · Assigned by INCIBE

Description

Information exposure vulnerability in RT software affecting version 4.4.1. This vulnerability allows an attacker with local access to the device to retrieve sensitive information about the application, such as vulnerability tickets, because the application stores the information in the browser cache, leading to information exposure despite session termination.

Affected products

VendorProductAffectedFixed
Best Practical Solutions Request Tracker 4.4.1 —

Fixed in Linux distributions

Distributions backport fixes, so the version that fixes this vulnerability differs per release — upgrade to at least the version shown. From the distributions' security trackers and advisories.

ReleasePackageFixed inAdvisory
Debian 14 request-tracker5 5.0.7+dfsg-1 —
Debian 13 request-tracker5 5.0.7+dfsg-1 —
Debian 12 request-tracker4 4.4.6+dfsg-1.1+deb12u2 DSA-5911-1
Debian 12 request-tracker5 5.0.3+dfsg-3~deb12u3 DSA-5909-1
Debian 11 request-tracker4 4.4.4+dfsg-2+deb11u4 DLA-4157-1
ReleasePackageFixed inAdvisory
Ubuntu 26.04 LTS request-tracker4 No fix yet —
Ubuntu 25.10 request-tracker4 No fix yet —
Ubuntu 24.04 LTS request-tracker4 No fix yet —
Ubuntu 22.04 LTS request-tracker4 No fix yet —
Ubuntu 20.04 LTS request-tracker4 No fix yet —
Show 4 more (older releases, extended support, other products)
ReleasePackageFixed inAdvisory
Ubuntu 16.04 LTS request-tracker4 No fix yet —
Ubuntu Pro 24.04 LTS request-tracker5 5.0.5+dfsg-2ubuntu0.1~esm1 USN-7692-1
Ubuntu Pro 22.04 LTS request-tracker5 5.0.1+dfsg-1ubuntu1+esm1 USN-7692-1
Ubuntu Pro 18.04 LTS request-tracker4 No fix yet —

Advisories 4

References