Zimbra Collaboration Suite Shared-File Mailbox Quota Accounting Error Enables Quota Exhaustion

A mailbox quota-accounting vulnerability in Zimbra Collaboration Suite (ZCS) allows an authenticated user to consume another user’s mailbox quota by repeatedly sharing and revoking a document. Creation of the recipient’s shared-file record charges the document size to mailbox-wide usage. Revocation deletes the record and reverses its folder counters without reversing the mailbox-wide charge. Repeated normal share notifications therefore accumulate quota usage after the visible records are gone. On accounts with a finite quota, this can prevent incoming mail and other size-increasing operations without recipient interaction. The issue affects ZCS 10.1.16 and 10.1.20.