Vendor
zammad
49 known vulnerabilities.
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High 7.1
Zammad: S/MIME signature verification allows forged sender impersonation
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, when Zammad checks the digital signature on an incoming S/MIME-signed email, it does not verify that the signing certificate is genuinely trusted, it only checks whether a cer…
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High 7.1
Zammad: IDOR in External Data Source rendering exposes ticket, user, group, and organization data
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, zammad's External Data Source feature, used to look up records from an external system, did not properly verify whether a user was allowed to see a specific ticket, user, grou…
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High 8.6
Zammad: AI Agent template sanitizer bypass leads to remote code execution
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, a security filter that protects Zammad's AI Agent configuration can be bypassed by entering specially crafted text into one of an AI Agent's fields. An administrator with perm…
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High 8.8
Zammad: Arbitrary File Deletion via Unvalidated Session Identifier in Long Polling Controller
Zammad is a web based open source helpdesk/customer support system. In 7.0.2 and 7.1.0, zammad's session management for websocket and long-polling connections is susceptible to a path traversal attack. Session identifiers supplied by the client are insufficie…
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High 8.7
Zammad: Denial of Service via OTRS Import Controller
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, summary An unauthenticated request to POST /api/v1/import/otrs/import_check blocks a Zammad request worker for roughly two minutes. The import_check and import_status actions …
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High 8.7
Zammad: Incorrect Authorization and Improper Privilege Management
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2 and 7.1.0, this issue concerns a lack of discursive validation within the authorization cascade. It has been determined that the system-level enforcement of access restrictions…
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High 8.4
Zammad: Cross-Site Scripting in Ticket Notifications
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, a low-privilege authenticated user may inject arbitrary HTML markup, including JavaScript event handlers, into a ticket title via the standard ticket creation workflow. The ti…
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High 7.1
Zammad: PGP signature spoofing via unvalidated verification return
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, summary In Zammad's inbound PGP email processing, the return value of the gpg verification call was silently discarded. Regardless of whether gpg reported a valid, invalid, or…
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High 7.1
Zammad: Missing authorization on ticket attachment download
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, a customer who can view a ticket cannot see internal ticket articles through the article listing API. However, the same customer can directly request an attachment belonging t…
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High 7.1
Zammad: Incorrect implementation of permission checks in the knowledge base module
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, summary An issue with permission checks in the knowledge base management area has been identified. Under certain conditions, data validation for linked items was not fully enf…
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High 7.1
Zammad 7.0.1 - Improper authorization in ticket article attachment cloning
Zammad 7.1.0 contains an authenticated improper authorization vulnerability in the ticket article attachment cloning endpoint.
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High 8.7CVE-2026-34724 Public exploit
Zammad has a server-side template injection leading to RCE via AI Agent
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, a server-side template injection vulnerability which leads to RCE via AI Agent exists. Impact is limited to environments where an attacker can control or influence type_enrich…
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High 8.7
Zammad has incorrect access control in getting_started_controller
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, unauthenticated remote attackers were able to access the getting started endpoint to get access to sensitive internal entity data, even after the system setup was co…
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High 8.3
Zammad has a Server-side request forgery (SSRF) via webhooks
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the webhook model was missing a proper validation for loop back addresses, or link-local addresses — only the URL scheme (HTTP/HTTPS) as well as the hostname was che…