Vendor
zammad
49 known vulnerabilities.
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Low 2.3
Zammad: Authenticated agents can read AI summary error messages from inaccessible tickets
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, an authenticated user with agent permissions can supply an arbitrary AI analytics run identifier to the ticket summarize endpoint and receive the AI provider error message sto…
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Low 2.3
Zammad: Pending upload deletion bypass via legacy attachment endpoint
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, the legacy destroy_form action on AttachmentsController deletes UploadCache Store records based solely on a user-supplied form_id without verifying that the requesting user ow…
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Low 2.1
Zammad: Missing authorization in GraphQL mutation for suggesting knowledge base answers
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, an authorization bypass vulnerability was found that allows an authenticated agent to read knowledge base answer content they should not be able to access. The vulnerable Grap…
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Low 2.1
Zammad: Titles of knowledge base answers will be shown across all categories via the global search
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, when multiple KB categories have different editor roles assigned, a user with knowledge_base.editor in one category can see answer titles and updated_at timestamps from catego…
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Low 2.3
Zammad has an origin validation error in SSO mechanism
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the SSO mechanism in Zammad was not verifying the header originates from a trusted SSO proxy/gateway before applying further actions on it. This vulnerability is fix…
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Low 2.1
Zammad has an information disclosure in ticket detail view of customers in shared organizations
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, customers in shared organizations (means they can see each other's tickets) could see fields which are not intended for customers - including fields not intended for them at a…