26 results · Clear filters · Feed
-
Medium 6.1
Insufficient Neutralization of Formula Elements in CSV Exports
User-controlled values are not sufficiently neutralized when included in CSV exports. Values originating from user input, including data submitted by authenticated users or received through external communication channels such as email, may be stored in field…
-
Medium 5.4
Duplicate Identity / Identity Shadowing across CustomerUser backends
OTRS does not sufficiently enforce the uniqueness of customer user identities across multiple configured CustomerUser backends. When multiple backends, such as a database and LDAP, are configured, the uniqueness check for customer user email addresses is perf…
-
Medium 4.3
Cross-Site Request Forgery in Administrative Actions
Several administrative actions do not sufficiently validate whether a request was intentionally initiated by the authenticated user. In particular, the DBUpdateLogCleanUp action can be triggered through a GET request without validating a ChallengeToken. An un…
-
Medium 5.3
Unauthenticated Disclosure of Agent Frontend Configuration
The OTRS Agent Frontend configuration endpoint can be accessed without authentication. This allows unauthenticated remote users to retrieve internal application configuration that is intended for use by the authenticated Agent Frontend. The exposed informatio…
-
Medium 4.8
Stored XSS in external pages
An OTRS administrator can enter arbitrary JavaScript into the content of an OTRS Custom Page, which is stored by the application and subsequently executed in the browser of users accessing that page. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X …
-
Medium 5.4
Cross-Site Request Forgery in Import/Export Admin console
An authenticated administrator can be induced to delete administrative Import/Export templates through a Cross-Site Request Forgery (CSRF) attack. The OTRS AdminImportExport::TemplateDelete action does not validate the request's ChallengeToken, allowing an un…
-
Medium 4.8
Znuny before LTS 6.5.22 allows AgentTicketEmailResend template XSS.
-
Medium 6.4
In Znuny LTS before 6.5.21 and Znuny before 7.3.3, there is reflected XSS in AdminCommunicationLog (aka the communicati…
-
Medium 5.4
In Znuny LTS before 6.5.21 and Znuny before 7.3.3, XSS can occur via stored user preferences.
-
Medium 4.5CVE-2026-6060 Public exploit
Possible DoS via SQL Box
A vulnerability in the SQL Box in the admin interface of OTRS leads to an uncontrolled resource consumption leading to a DoS against the webserver. will be killed by the systemThis issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X befor…
-
Medium 6.1CVE-2025-52204 Public exploit
A Cross-Site Scripting (XSS) vulnerability exists in Znuny::ITSM 6.5.x in the customer.pl endpoint via the OTRSCustomer…
-
Medium 6.1
An issue was discovered in Znuny through 6.5.14 and 7.x through 7.1.6. Custom AJAX calls to the AgentPreferences Update…
-
Medium 6.1
jquery-validation vulnerable to Cross-site Scripting
Versions of the package jquery-validation before 1.20.0 are vulnerable to Cross-site Scripting (XSS) in the showLabel() function, which may take input from a user-controlled placeholder value. This value will populate a message via $.validator.messages in a u…
-
Medium 6.1
Znuny before LTS 6.5.1 through 6.5.10 and 7.0.1 through 7.0.16 allows XSS. JavaScript code in the short description of …
-
Medium 4.9
Stored XSS in process management
Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in Process Management modules of OTRS and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the Process Management targeting other admins. Th…
-
Medium 4.9
Stored XSS in System Configuration
Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in OTRS (System Configuration modules) and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the System Configuration targeting other admins…
-
Medium 6.3
Upload of files outside application directory
The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading t…
-
Medium 4.9
Unnecessary data is written to log if issues during indexing occurs
Insertion of debug information into log file during building the elastic search index allows reading of sensitive information from articles.This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.
-
Medium 5.3
Insufficient access control
When adding attachments to ticket comments, another user can add attachments as well impersonating the orginal user. The attack requires a logged-in other user to know the UUID. While the legitimate user completes the comment, the malicious user can add more …
-
Medium 5.3
External pictures can be loaded even if not allowed by configuration
The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS))…
-
Medium 6.3
Host header injection by attachments in web service
Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows any authenticated attacker to to perform an host header injection for the ContentType …
-
Medium 4.1
Tickets can be moved without permissions
An improper privilege check in the OTRS ticket move action in the agent interface allows any as agent authenticated attacker to to perform a move of an ticket without the needed permission. This issue affects OTRS: from 8.0.X before 8.0.35.
-
Medium 4.1
XSS stored in survey answers
An improper input validation vulnerability in OTRS Survey modules allows any attacker with a link to a valid and unanswered survey request to inject javascript code in free text answers. This allows a cross site scripting attack while reading the replies as a…
-
Medium 6.8
Perl Code execution in Template Toolkit
Attacker might be able to execute malicious Perl code in the Template toolkit, by having the admin installing an unverified 3th party package
-
Medium 4.6
Possible XSS stored in customer information
An attacker who is logged into OTRS as an admin user may manipulate customer URL field to store JavaScript code to be run later by any other agent when clicking the customer URL link. Then the stored JavaScript is executed in the context of OTRS. The same iss…
-
Medium 6.4
Authenticated remote code execution
Specially crafted string in OTRS system configuration can allow the execution of any system command.